Modernizing the Three Lines at Scale: Reducing Friction and Duplication in Global Businesses
This discussion with The LEGO Group's VP of Corporate Risk and Internal Audit, Kristian Bollerup, and Beyond the Lines™ founder Tim Buckley, explores practical strategies for internal audit and assurance leaders to optimize the Three Lines Model. It addresses common challenges like duplication and governance drag, offering insights on fostering clearer ownership, better alignment, and stronger connections between assurance activities and business decisions in complex global organizations. This is crucial for audit professionals seeking to enhance the effectiveness and impact of their assurance functions.
Addressing Three Lines Model Challenges in Practice
The Three Lines Model, while theoretically sound, often presents practical challenges within organizations, leading to duplication, governance drag, and a lack of tangible progress. This conversation highlights that simply defining roles on paper isn't enough; true modernization requires a deeper understanding of where friction originates. Audit and assurance leaders must move beyond theoretical understanding to implement strategies that foster genuine collaboration and efficiency across internal audit, risk, controls, compliance, and governance functions.
Strategies for Enhanced Collaboration and Reduced Bureaucracy
A key focus of the discussion is on how to reduce friction and duplication without compromising the integrity of challenge or adding unnecessary bureaucracy. The experts emphasize the importance of clearer ownership, better alignment, and practical operating rhythms. This involves ensuring that audit, risk, and controls teams can work together effectively without blurring accountability. For global businesses, achieving better alignment means establishing consistent approaches and communication channels that transcend geographical boundaries, ultimately making governance more useful and impactful in practice.
Creating Movement and Impactful Assurance
The conversation underscores the need for assurance to create "movement" rather than just activity. This means ensuring that assurance efforts directly contribute to business decisions and outcomes. Leaders are encouraged to consider how to modernize the Three Lines without simply adding another layer of process. Instead, the goal is to simplify how assurance works and improve its reception within the business, moving towards a model of "less control theatre" and more emphasis on informed decisions, clear ownership, and measurable outcomes. This shift requires a proactive approach to integrating assurance activities with strategic business objectives.
Key Takeaways for Assurance Leaders
- Identify and address the root causes of duplication and governance drag within your Three Lines Model.
- Implement strategies for clearer ownership and better alignment across all assurance functions.
- Develop practical operating rhythms that facilitate collaboration without blurring accountability.
- Focus on creating tangible movement and impact from assurance activities, linking them directly to business decisions.
- Explore ways to reduce bureaucracy and simplify assurance processes without weakening challenge.
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