The WOW Factor: Essential Skills for Internal Audit to Prove Its Value
This article explores the "WOW Factor" in internal audit, highlighting the critical soft skills that enable auditors to stand out, prove their value, and advance their careers. Based on insights from CAEs Robert Taft and Agnessa Vartanova, it emphasizes the importance of relationship building, critical thinking, communication, and curiosity over purely technical skills, even in the age of AI. The piece offers practical advice on asking strategic questions, crafting impactful reports, and judiciously using AI to enhance credibility and stakeholder engagement.