Mastering Conflict and Negotiation: Essential Skills for Internal Auditors

This video from The IIA's "Getting Started With" series provides crucial insights for internal auditors on navigating difficult conversations and effective negotiation. It emphasizes that conflict is inherent to the role and offers practical techniques for handling pushback, understanding professional courage, and distinguishing between negotiable and non-negotiable aspects of audit findings, all while aligning with Global Internal Audit Standards.